Opensense vs Sigstr

Questions to ask before buying Sigstr

Sigstr may claim it has the same features as Opensense. We urge you to drill down and know exactly what you are buying.  Here are some  questions to ask:

• Do I need to install a Sigstr Outlook or Chrome plugin for targeting?
  
  • See 4 reasons why plugins fail
  • More specifically, plugin products like Sigstr don't work on desktop / native email clients like Apple Mail or Microsoft Outlook. That means your banners and signatures will be stripped from emails for as much as 50% of your recipients.
  • Opensense does not require plugins to be installed.
• Is Sigstr ONE actually a Sigstr product? 
  • According to our research, Sigstr ONE is a white labeled product developed and supported by a different company, Rocketseed. Rocketseed is based in South Africa and runs on an entirely different infrastructure with an entirely different support team. 
• How long does it take for Sigstr to apply security patches to problems with the Rocketseed product (Sigstr ONE)?
  • Because Sigstr does not control the code base, it cannot quickly apply security patches to Sigstr ONE. Sigstr depends entirely on Rocketseed for security patches.
• Is Sigstr ONE SOC 2 Compliant?
  • Sigstr says they are SOC2 compliant. You should ask them to confirm if it actually covers Sigstr ONE.
• How reliable is Sigstr ONE?
  • A number of customers have come to us from Sigstr after suffering severe outages and unreliable email signature and signature banner service. If you plan to purchase this service, we would recommend you ask for specific uptime guarantees and SLAs.